PRIVACY POLICY

We at TuVozNow, LLC (“TuVozNow,” “we,” “us,” or “our”) have created this privacy policy (this “Privacy Policy”) because we know that you care about how information you provide to us is used and shared. TuVozNow is committed to maintaining the privacy and security of your personal information in compliance with all applicable laws and our policy. We collect, use, and share your personal information fairly and lawfully and in order to carry out our lawful business activities. This Privacy Policy relates to the information collection, use, and sharing practices of TuVozNow in connection with our service offerings (the “Services”), which are made available to you through a variety of platforms, including our website www.tuvoznow.com, as well as our Facebook, Instagram, Twitter and other social media or interactive pages (collectively, the “Site”) and mobile application (collectively, the “Platform”). By visiting our Site, accessing the Platform, and/or using our services, you are agreeing to the terms of this Privacy Policy and the accompanying Terms and Conditions of Use.

  • The Categories of Personal Information We Collect: For purposes of this notice and Privacy Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household. Presently, such Personal Information is limited to your telephone number, login name and password. No first names, surnames or addresses are currently collected by TuVozNow when you create an account. This Personal Information is stored in TuVozNow’s database for authentication and password recovery only and contains no usable user information. By submitting Personal Information to or using the Platform, you consent to the collection, use, and sharing of such information as set forth in this Privacy Policy, as it may be updated from time to time. Personal Information does not include publicly available information or information that is de-identified or aggregate consumer information.
    • Identifiers: We collect identifying information about you and your household that you provide directly to us (collectively, “Identifiers”). When you sign up to become a user, purchase a Subscription, or sign up to receive our marketing or advertising information concerning our Services, you will be required to provide us with Personal Information about yourself that we will use to communicate with you for our business purposes, including for marketing and advertising. Contact information includes your e-mail address and phone number. We may use the contact information to communicate with you including to process transactions, to offer and provide you with the Services, to solicit your feedback, to inform you about our Services, and special promotions, and to improve our Services.
    • User Information in Our Business Records: This information comprises any information that identifies, relates to, describes or is capable of being associated with you in our records. When you sign up for a Subscription, you will be required to provide payment-related information that we use to charge for our Services, including a debit card number or credit card number. All transactions are processed by our third-party payment vendors. We do not collect, store, or maintain any credit card or debit card information after the transaction is processed and verified. Instead, it is transiently collected, shared with and processed through these third-party payment vendors. We do not share your credit or debit card information with any vendors, other than our third-party payment vendors. Additional information about yourself or your household that you voluntarily provide to us, such as your personal interests and Services preferences, may also be collected and retained in our business records. We use this information to fulfill the purpose for which it was provided and to market and sell you Services.
    • Demographic Information: This includes demographic information, such as age or gender, that you may voluntarily provide to us.
    • Commercial Information: This information includes information concerning the Services you purchased and your purchasing history and tendencies.
    • Internet and Electronic History: In addition to contact information and billing or other Commercial Information you provided us with directly, we and third-party online advertisers may collect additional Personal Information, including online identifiers, by indirect automated means (such as Cookies) related to your usage of our Sites. Such Personal Information may include: (a) information that we automatically collect when you use the Site, such as your IP addresses, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Sites you visit, order information, and similar information concerning your use of the Services. We and third-party online advertisers use your browsing activity to provide you with marketing and advertising materials that may be of interest to you; (b) information that we collect using “cookie” technology. Our Sites also use third-party cookies to share your online activity with third-party online advertisers. Cookies are small packets of data that a website stores on your computer’s browser and hard drive so that we and third parties can collect information about your usage, your visit to our Platform and allows us to remember you. We use cookies to help us collect information concerning your preferences and usage of our Platform and to enhance your experience using the Sites. We also use Cookies to request user permissions to send user notifications. If you do not want the Platform to place a cookie in your browser or on your hard drive or mobile device, you may turn that feature off on your computer or mobile device, but this will restrict notifications you may receive from other users, such as receiving messages and Videos. Please consult your Internet browser’s documentation for information on how to do this. However, if you decide not to accept cookies from us, the Sites may not function properly.
    • Your Consumer Preferences: We may accumulate the information you provide to develop a consumer profile concerning your behavior and interests, including for marketing and advertising purposes, and to improve our Services.
    • Videos: By using and uploading video(s) (collectively, “Videos”) to TuVozNow’s Site and/or Platform, you grant TuVozNow a royalty-free, perpetual, irrevocable and unrestricted right and license to use, reproduce, display, modify, adapt, publish, translate, transmit, distribute or otherwise make available to others such Videos, whether in whole or in part and for any purpose. Additionally, TuVozNow reserves the right to use any and all anonymously published Videos (including, but not limited to, uploaded Videos that are not bound to or are detached from the user who published such Videos). TuVozNow may use, publish, share, or delete such Videos in its sole discretion.
  • Sharing of Your Personal Information with Third Parties : We may collect Identifiers, including your contact information, and other Personal Information about you and your household, including Commercial Information, and Demographic Information, from third-party advertisers, market intelligence companies and data cooperatives who share this information with us. While presently the primary purpose of collecting of such Identifies is for our own internal use, such as providing Services updates and updates to user profile capabilities, format suggestions and to determining number of users in a particular region, we may in the future share Identifiers, including your contact information, and certain Commercial Information, including your purchasing history, collected by us with third-party advertisers, market intelligence companies and data cooperatives. Your internet and browsing activity, including your IP address, may also be shared with third-party online advertisers. The sharing of Personal Information with these third parties is for the purpose of tailoring, analyzing, managing, reporting, and optimizing advertising you see on the Platform and elsewhere, and providing you with TuVozNow marketing and advertising materials and Services tailored to your interests. These third-party advertisers may use cookies installed on your web browser, computer hard drive and mobile phone when you visit our Sites, pixel tags (also called web beacons or clear gifs) on our Sites, and/or other similar technologies to collect Personal Information for such purposes. Pixel tags enable us, and these third-party advertisers, to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site. These third-party advertisers, market intelligence companies and data cooperatives may share your Identifiers, including your contact information, and Commercial Information with other third parties. However, TuVozNow does not sell, and has no intention in the future to sell, any of your Personal Information contemplated under this Policy.
  • How We Use and Share the Personal Information with Our Service Providers : We employ service providers, which are other companies and individuals who are contracted to perform functions on our behalf. Examples include delivery services, marketing assistance, information technology support, credit card processors and customer service. These service providers will have access to the Personal Information only as necessary to perform their functions on our behalf. In an ongoing effort to better understand our users, we might analyze the Personal Information in aggregate de-identified form in order to operate, maintain, manage, and improve the Services. This aggregate information may include numbers of users accessing edge locations (to determine the number of users by region and the IP address of the service host these users connect to [but the users’ IP addresses]) but does not identify you or your household personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners and to other third parties for other lawful purposes. As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, the contact information, the Commercial Information, and the other Personal Information may be part of the transferred assets. To the extent permitted by law, we may also disclose Personal Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of TuVozNow or others.
  • Accessing and Modifying Personal Information and Communication Preferences, Including Requests to Unsubscribe : If you have registered for a Subscription to Services, you may access, review, and make changes to your Personal Information by following the instructions found on the Platform. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any TuVozNow marketing email. You cannot opt out of receiving transactional e-mails related to your account because we need to provide those emails in order to provide you with Services. You may submit requests concerning our collection and use of your Personal Information by contacting us by telephone, interactive web form or email (see Section 10 below for our contact information).
  • How We Protect Your Personal Information : We take commercially reasonable steps to protect the Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Platform may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
  • Important Notice to Non-U.S. Residents : The Platform and the Site are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Services and/or providing us with any information, you consent to this transfer.
  • European Union Residents : The GDPR took effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens. Although TuVozNow markets its Site, Platform and/or services online, we do not currently target our marketing to the EU, nor do we conduct business in or to the EU in any meaningful way. If you nevertheless access the Site, and are a resident of the European Economic Area (EEA), or are accessing this Site from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to processing, of your personal data, from us. This includes the “right to be forgotten.” To make any of these requests, please contact our GDPR contact at legal@tuvoznow.net.
  • Children : We do not knowingly collect Personal Information from children under the age of 13 through the Site. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information through the Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases. We do not knowingly share the Personal Information of minors under 16 years of age without affirmative authorization.
  • External Websites : The Platform may contain links to third-party websites. TuVozNow has no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links or any other third parties. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.
  • Changes to This Privacy Policy : This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time and will post any changes on the Platform as soon as they go into effect. By accessing the Platform or using the Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please refer to this Privacy Policy on a regular basis.
  • How to Contact Us : If you have questions about this Privacy Policy, please contact us by filling out a webform, accessible at http://tuvoznow.com/contact